How to help from abroad

There are two ways for your help to arrive, and in both Levanta assures you the same thing: you will know exactly who it reached, and the family itself confirms it. Levanta never receives, converts or distributes money — it organizes the process and guarantees the traceability.

Levanta never exchanges currency

It doesn't hold money, convert currencies or recommend money changers. If anyone offers to "convert" or "handle" your donation on behalf of Levanta, it's a scam: report it. Always send only to the methods published on the family's page.

Two ways to help

Sponsor a delivery

Want to send something specific — beds, medicine, materials — and make sure it arrives? Fund that delivery through a verified organization. The organization uses Levanta to locate the family that asked for it and deliver exactly that, with your contribution. Nothing sits in a warehouse.

1Pick a specific need from a verified family in the directory.
2Support it through an organization verified by Levanta (signed agreement).
3The organization locates the family with Levanta and delivers exactly what you chose.
4The family confirms the delivery on the platform — and that confirmation is your receipt.

Your contribution is received and managed by the organization (that operation is its legal responsibility). Levanta organizes the process: real demand, item-by-item commitments, delivery and the family's confirmation. Always require the organization to work on Levanta: that traceability is your guarantee.

See verified organizations

Straight to the family

The shortest route: you send directly to the methods the family publishes on their page. No intermediaries of any kind.

Step by step

1Find a family
Browse the case directory and filter by area or need. Each page tells the family's story and what they need today.
2Check their verification badge
The badge shows what was validated: identity, affected unit, evidence and neighbor confirmations. We don't say "100% true": we show you the layers so you can decide with information.
3Pick a method you can both use
The support section of each case lists the methods that family can actually collect. Use one available in your country: the money goes from your account to theirs, with no intermediaries.
4Follow their progress
Families publish updates and their timeline. That's where you see your support become rebuilding.

Which method, depending on what you have?

Each family defines the exact options on their page; these are the most common routes from abroad.

You have Zelle (US)

Many families publish a Zelle email or phone number. It's direct, in USD and fee-free.

You use Venezuelan-corridor apps

Reserve, Zinli and similar apps exist precisely to send and collect digital USD in Venezuela. If the family lists an account there, it's one of the simplest routes.

You use crypto

If the family publishes a USDT address or an exchange account, you can send straight to their wallet. Double-check the network and the exact address before sending.

You only have local transfers (Bs.)

Pago Móvil works if you already hold bolívares in Venezuela (relatives, your own accounts). From abroad, prefer a USD method the family can actually collect.

Before you send

Send only to the methods published on the family's page, never to accounts sent to you in private messages.
Prefer cases with a high verification badge, or check which layers are confirmed.
Keep your receipt. If something doesn't add up, use the platform's inbox to report it.

See verified families

Levanta is active today for the earthquake in Venezuela, and is designed to serve any emergency where a community needs to get back up.