Terms of use
Last updated: July 13, 2026
These terms explain what Levanta is, what it is not, and the rules that make trust possible between families, donors and organizations.
1. What Levanta is
A platform for people and families affected by an emergency to document their situation, validate it in layers (evidence, neighbors, organizations) and receive direct support. It is active today for the June 24, 2026 earthquake in Venezuela.
2. What Levanta is NOT
It is not an emergency or rescue service. It does not replace official channels. It does not receive, hold, convert or distribute money: support goes directly from the giver to the family, through the methods the family publishes. Levanta takes no commission and is free for families.
3. The verification badge
The badge shows WHAT was validated for each case: reviewed evidence, unit match, neighbor confirmations, field checks by verified organizations. It is information to decide with, not a guarantee: supporting is always the supporter's personal decision.
4. Your account and your content
You are responsible for the truthfulness of what you publish. An affected unit can only have one active verified family: attempting to claim someone else's unit, publishing false information or impersonating identities leads to suspension of the case and the account. All public content goes through human review before being shown.
5. Donations between people
Financial support happens directly between the giver and the family, outside the platform. Levanta shows the methods the family publishes and the traceability of commitments and deliveries, but is not a party to the transaction and cannot reverse it. Distrust anyone offering to "handle" or "convert" money on behalf of Levanta: report it.
6. Organizations
Organizations access their own plane after signing a formal agreement with Levanta (responsible data use, neutrality, no charges to families). Levanta may suspend an organization's verification upon breach. Currency conversion or financial operations by an organization are its exclusive legal responsibility.
7. Moderation and suspension
We may unpublish content or suspend accounts that violate these rules, with human review and an audit trail. Disputes over a unit are always resolved by a person on the team.
8. Changes
If these terms change, we will update the date and announce it on the platform. Using Levanta after a change implies acceptance.
Questions about this document? Write to us through the platform inbox. →